When the 2019-2020 fiscal year began, it seemed to be the start of a year like any other; however as we all know, the COVID-19 pandemic brought the world to a standstill, forcing businesses and organizations alike to re-think and re-streategize how to provide their services. It was no different for the Revelstoke Women’s Shelter, whose intake process protocols had to change over night, including how it provided outreach services to vulnerable individuals in this community. Find out more about the shelter’s commitment to service in the 2020 Annual Report.